Welcome to Bargainwizz Shop’s Hassle-Free Returns
At Bargainwizz Shop, we’re committed to making your shopping experience completely worry-free. We understand that sometimes products don’t meet expectations, which is why we’ve created this straightforward returns and exchanges policy. Whether you’re a home decor enthusiast, tech-savvy shopper, or automotive aficionado, we’ve got you covered!
Return & Exchange Timeframe
We accept returns and exchanges for most items within 15 days of your receipt date. The item must be in its original condition, unused, and in the original packaging with all tags attached.
Step-by-Step Return Process
1 Initiate Your Return Request
Contact our customer service team within 15 days of receiving your order. Use the return request template below and email it to our support team.
2 Wait for Authorization
Our team will review your request and typically respond within 24-48 hours during business days with a Return Authorization Number and shipping instructions.
3 Package Your Item
Carefully pack the item in its original packaging with all accessories and documentation. Include a copy of your original invoice or packing slip.
4 Ship Your Return
Ship the package to our returns center using a trackable shipping method. You are responsible for return shipping costs unless the return is due to our error.
5 Receive Your Refund or Exchange
Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.
Return Request Template
Copy and paste this template into an email to [email protected]:
Subject: Return Request – Order #[Your Order Number]
Dear Bargainwizz Shop Customer Service,
I would like to request a return/exchange for my recent purchase.
Order Information:
Order Number: [Your Order Number]
Order Date: [Order Date]
Product Name: [Product Name]
Product SKU: [Product SKU if available]
Return Details:
Reason for Return: [Please specify – Wrong Size, Defective, Changed Mind, etc.]
Requested Action: [Refund / Exchange for [Specific Product if exchanging]]
Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Thank you for your assistance.
Sincerely,
[Your Name]Refund Information
Refund Processing Time
Once we receive your return:
- Refunds are typically processed within 3-5 business days of receiving your returned item
- The refund will appear on your original payment method within 7-10 business days after processing, depending on your financial institution
Refund Method
Refunds are issued to your original payment method:
- Credit/Debit Cards (Visa, MasterCard, JCB): Refunded to your card
- PayPal: Refunded to your PayPal account
Please note that shipping costs are non-refundable unless the return is due to our error.
⚠️ Non-Returnable Items
Based on our product categories and to ensure customer safety and product integrity, the following items cannot be returned or exchanged unless they arrive damaged or defective:
- Antiques Non-returnable – Due to the unique and vintage nature of these items
- Art & Arts & Crafts Non-returnable – These are considered final sale due to their artistic nature
- Baby Care items Non-returnable – For health and safety reasons
- Celebrations items Non-returnable – Seasonal and perishable nature
- Books Non-returnable – Unless defective upon arrival
- Opened Audio equipment, Camera gear, and Cell Phones Conditional – May only be returned if defective
- Personal care and hygiene products Non-returnable – For health and safety reasons
All sale items are final sale and cannot be returned unless defective.
Exchange Policy
We’re happy to exchange items for a different size, color, or product of equal value. If the exchange item costs more, you’ll need to pay the difference. If it costs less, we’ll refund the difference.
Exchanges are subject to product availability. If your desired exchange item is out of stock, we’ll offer a refund instead.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at [email protected] with photos of the damage and your order information. We’ll arrange for a replacement or refund and cover all associated shipping costs.
Need Help With Your Return?
Our customer service team is here to assist you with any questions about returns or exchanges:
Email: [email protected]
Address: Bargainwizz Shop, 2858 Maryland Avenue, Feather Sound, US 34622
Response Time: We typically respond within 24-48 hours during business days
Thank you for shopping with Bargainwizz Shop! We appreciate your business and are committed to ensuring your complete satisfaction with every purchase. Happy bargain hunting!